Privacy policy
Skypulse Technologies Ltd ("Skypulse", "we", "us") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Skypulse is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
- Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
- Product and flight data, including product serial number, registration and pairing details, firmware version, component diagnostics, error and maintenance logs, where you register a product with us or send us this data in support of a request.
- Flight and telemetry data, including position and GPS coordinates, altitude, speed, heading, flight duration, control inputs and flight paths, where you choose to send it to us, for example in support of a warranty or incident investigation.
- Imagery and content, including photographs, video and audio you upload to us and the embedded metadata within them, such as EXIF location and timestamp data.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use the Services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience.
This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail.
We may also show you online advertisements for products or services on the Services or other websites, including advertisements based on items you previously purchased, added to your cart, or otherwise interacted with.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to you, provide effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies.
We may also use your information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
Data, Imagery and Third Parties
Logs, imagery and other data recorded by a product we supply are stored on that product, on the system in which it is installed or on your device. We do not currently collect them automatically. They reach us only where you or anyone on your behalf send them to us, for example in support of a support request, warranty claim or incident investigation.
Where you operate, for example a drone or other unmanned system, you may record people, property and locations belonging to others. In relation to that material you, and not Skypulse, decide the purpose and means of processing, and you are responsible for the lawfulness of the recording, under any law where you fly. We process such material only on your instructions and for the purpose for which you sent it.
We may use technical data that is actually provided to us by you or on your behalf, in aggregated and de-identified form to investigate faults, improve product safety and develop our products.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.
Such circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as for product shipping or through your use of social media widgets or login integrations.
- With our affiliates or other entities within our corporate group.
- In connection with a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
- To comply with applicable legal obligations, including subpoenas, search warrants, and similar requests.
- To enforce applicable Terms of Service or policies.
- To protect or defend the Services, our rights, and the rights of our users or others.
For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites.
Our business and marketing partners will use your information in accordance with their own privacy notices.
Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising and marketing purposes.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.
In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and Shopify.
To provide these enhanced features, Shopify may use personal information collected about your interactions with our Store, along with other merchants and Shopify.
In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights relating to Shopify’s use of your personal information.
For more information about how Shopify uses personal information and the rights available to you, please refer to Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.
Information you provide in public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users of the Services or users of those third-party platforms.
Our inclusion of links to third-party websites does not, by itself, imply endorsement of their content, owners, or operators, except as otherwise disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that the information be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes considered to be “targeted advertising” under applicable privacy laws.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we may automatically treat this as an opt-out request for the device and browser you are using.
If we are able to associate the device sending the signal with a Shopify account, we may apply the opt-out request to the account as well.
Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Managing Communication Preferences
We may send you promotional emails. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails.
If you opt out, we may still send you non-promotional emails, such as emails concerning your account or orders.
Additional Rights for UK and European Economic Area Residents
If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may have the following additional rights:
Objection to Processing and Restriction of Processing
You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent
Where we rely on consent to process your personal information, you have the right to withdraw that consent.
Withdrawal of consent will not affect the lawfulness of processing carried out on the basis of your consent before it was withdrawn.
You may exercise your rights were indicated on the Services or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before we can process your request, as permitted or required under applicable law.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof that you have authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.
We will respond to your request within the timeframe required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
Residents of the European Economic Area may also contact the appropriate data protection supervisory authority in their jurisdiction.
International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant competent UK authority, as applicable.
This requirement may not apply where personal information is transferred to a country that has been determined to provide an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide any additional notice required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
Email: support@sky-pulse.org Address: Sapir Street 5, Israel
For the purposes of applicable data protection laws, we are the data controller of your personal information.
